3 weeks ago, my girlfriend ordered an Omni 5000 airbrush from a suggested website, www.dixieart.com for $70.00 as an early birthday gift after my Aztek died. Of course, as many will know, the shipping was free. After 2 weeks, I had her call, and ask what was going on, as we had received no e-mails to warn of an out of stock item. The person on the phone was pretty indignant with her, and said that it should be there the next day directly shipped from Badger, and that they didn't have a tracking number for her. It never showed. So we wrote an e-mail, and three days later the same guy said it would be there the next day. So yesterday, I had her call again, 'cause we were pushing up on week 3, and this time it was a woman who blamed Badger, and directed her to call them and complain...which she did to no avail, because no one knew what was going on, and still there was no tracking #. At that time I had enough....I mean I have 3 models waiting on some AB action....so I called the same lady back at Dixie about 15 min. later. I didn't curse or be mean, I just simply said I want to know where my AB is, and why it's not in my hands. She put me on hold to call Badger....after ten minutes of that she told me that it is in the mail, and will be here on FRI. Still, no one would give me a tracking #. So, low and behold I come home today and find the AB finally, with a stamp that said "Next Day Air"!!!!!
So they lied to me, and kinda gave me the run around(and yes it came directly from Badger), I know that some people have had good experiences, and I have read lately that a few have had problems with 'em.....those are my experiences, take 'em as you will. I am neither bashing, or praising, just passing along the info. I think that perhaps Mike V might know of a better source???? What do you say Mike, know of any? 'cause I won't use Dixie again!!!
BTW, I'm gonna use that brush like there's no tomm this weekend, I'll be sure to post how well it goes!!!