Aztek warrantee

Hi!

Bad luck or should I say bad construction? I had the same incident with mine and on the picture you can see how it looks inside. yes, I stripped mine because I grew tired of having to turn it in every single time it got jammed because of all the paint that leaks backwards into the body.

What I did was to replace the broken plastic piece with one made from piano wire (the one going backwards from the trigger)

I know this void the warranty but I don't care any more, just need to get it fixed quick so I can move on with the next step in the painting process.

I think Testors changed the warranty to last only two years, but I don't know from when? If you still have it, go for a change but then consider to fix it yourself as soon as the warranty is out.

This is how my 470 looks inside in only a couple of painting sessions

 

 

 

Good luck!

Niclas

I hope you have better luck than I'm having with testors\Azteck I have had about 4 different Azteck airbrushs and never had any luck The only reason I bought so many is I like the ease of operation IE cleaning and changing the tips ALL have developed air leaks in the handle my max psi to 30 I emailed testors about 4 days ago and still have not gotten a reply If they fix any of these I plan on giving them to my son and sticking to the Itawa I now use good luck J

Thanks to you both for letting me know that we all feel the same way.  I was peering down into my airbrush the best I could through the trigger slot.  I could see that I had some paint down in there which sort of surprised me.  Actually I've had nothing but good experiences with my Aztek so this little experience really bummed me out.  I do have an Iwata but I needed something with a bigger paint cup.

Anyway, thank you Niclas for posting the picture of the inner workings and how you fixed yours.  I'm printing the picture off as we speak so I can refer to it when I'm fixing my own.  I suppose I'll see what Testors has to say when I e-mail them but if I also get impatient then I'll just fix it myself and void the warrantee.  I bought mine about four years ago but I have no receipt to prove that if they did, in fact, change their warrantee coverage.

Thanks again to both of you for the great information!

Best wishes,

Eric

echolmberg wrote:

Doesn't the Aztek 4709 have a lifetime warrantee?  Do I just send it to them and say "Fix this"?  how should I go about doing this?

I had an A430 (a less spiffy version of the A470) that died about four years back, and their customer rep e-mailed the following instructions.

All our Airbrush's (except the A270) are covered by a warranty. In your airbrush kit there is a warranty card to fill out and send back so it can be entered into our database. Please send the airbrush BODY ONLY: Testor Corporation ATTN: Airbrush Warranty/ Customer Service 440 Blackhawk Park Ave. Rockford, IL 61104 Please include a note with name, address, daytime phone number and or and e-mail address and a brief description of the problem. We recommend that the airbrush be sent UPS, FedEx or certified mail so that you will have a tracking number to verify that we received it. This tracking number will verify that we received your airbrush and that it didn't get lost in the mail. It will take approximately 2 weeks to process your request. If your airbrush model is one backorder, it will take another 1 -2 weeks longer.

If you are not in their database and no longer have the card, you should be able to e-mail the information to their customer service rep.  Interestingly, although they did replace the airbrush, while I was waiting I bought a Badger 200 NH and liked it so much better than the Aztek, that I have never used my Aztek after that.