Thank you Badger and BearAir customer service!

What's the story on Badger getting so far behind in production?  This has been going on for sometime now.

E

I have my suspicions from working for a major manufacturer a few years ago.  It doesn't necessarily mean the company is foundering, there could be managment issues.  Either way, it is kind of tough on those of us who use their product.

I am glad that in the midst of some kind of turmoil at the company that they are still helpful with their customers.  That says to me that they expect to get through an continue to serve the art and modeling community.

Come on guys, you will never find better service than Badger provides.

...but I am simply happy to get something besides customer no service in this age of toutch tone menus.  (forgot how to quote)

Buy an old rotary phone.  It used to work much better a few years ago, but with a rotary phone and a touchtone menu system that is at least a couple of years old, you will go straight to a human.  With a new system you get a message telling you that you need a touchtone phone. 

MikeV wrote:

Come on guys, you will never find better service than Badger provides.

As the owner of 10 Badger brushes, I would certainly agree with you.  I've talked to them on the phone many times to solve a maintenance problem.  Just making sure everything is alright with them as I've never known them to run out of their products before.

E

centerdeck wrote:

Buy an old rotary phone.  It used to work much better a few years ago, but with a rotary phone and a touchtone menu system that is at least a couple of years old, you will go straight to a human.  With a new system you get a message telling you that you need a touchtone phone.

I sometimes just start pushing buttons that are not on the menu or just use the good old 0 whether it is an option or not.  Certian words, or just nonsense, works on voice systems.

I really do hope that this supply situation is just a temporary thing!

H3nav wrote:

MikeV wrote: Come on guys, you will never find better service than Badger provides.     As the owner of 10 Badger brushes, I would certainly agree with you.  I've talked to them on the phone many times to solve a maintenance problem.  Just making sure everything is alright with them as I've never known them to run out of their products before.   E

As a personal friend of the owner of Badger I would agree with you my friend.