Frustrated I am! On September 20, I contacted Josh Muma of Bedlam Creations to order a custom white decal for the helipad on my model of the hospital ship U.S.S. Repose. I still don't have the decal.
There was a brief hiccup — the draft that he finally sent, after I reminded him that I hadn't received it, needed to have slightly altered measurements (it was a handful of millimetres too large, my error, not his). He said he would make the necessary change and send a new draft. I waited several days, and finally wrote asking him what the delay was. He admitted that he had forgotten about it (he’d been working out of town), and would send it “right away”. He didn’t. I finally called him. He apologized, and said he thought he had sent the new draft. He did send it then, and it was fine. I sent him an OK by email, and he said he’d get right on it. That was November 23. Still nothing.
I paid a considerable amount of money for this, and have nothing but frustration. Has anyone dealt with this company before? I'm about ready to complain to PayPal and start over with another company. Any suggestions about who to contact?
Bob
On the bench: A diorama to illustrate the crash of a Beech T-34B Mentor which I survived in 1962 (I'm using Minicraft's 1/48 model of the Mentor), and a Pegasus model of the submarine Nautilus of 20,000 Leagues Under the Seas fame.