Disappointed with Fine Scale Modeler

wipw

 

 

 

 

This is ridiculous!  I have been trying for over a half hour to find someway to get some help from FSM regarding an order I placed months ago, and the double charges I have received as a result. In part, I ordered 2 download articles, but cannot get to them. When I attempt to send an e-mail to customer service, it doesn't work and returns me to the e-mail submission screen. When I try to access the FAQ section, it doesn't connect and gives me an error message.

I am leaving this message here as a last hope. Of course, it may not work either.

If you guys don't get some of this straightened out quickly, you will be losing subscribers. It's VERY bad business practice!

 

 

 

this 

 

Probably won’t get noticed by customer service here either,since this is the Introductions Section,and they probably won‘t be looking here.

perhaps they might see it if posted way down in the Error Reporting Section.Do they still provide a phone number for subscription,I recall getting service there.

mustang1989

Kalmbach has the sister magazine-Scale Auto. They're splitting the genres up between Finescale magazine and that one so that's where you're gonna find all your auto reviews homeboy. A few years ago I switched from aircraft builds to auto builds so I get what you're saying but I do get both mags and enjoy them both alot.

 

This is ridiculous!  I have been trying for over a half hour to find someway to get some help from FSM regarding an order I placed months ago, and the double charges I have received as a result. In part, I ordered 2 download articles, but cannot get to them. When I attempt to send an e-mail to customer service, it doesn't work and returns me to the e-mail submission screen. When I try to access the FAQ section, it doesn't connect and gives me an error message.

I am leaving this message here as a last hope. Of course, it may not work either.

If you guys don't get some of this straightened out quickly, you will be losing subscribers. It's VERY bad business practice!

this 

Hello and welcome to the forum 

I personally have no interest in auto and am very happy that they only review them in their auto magazine and not use space on them in Fine scale that can be used for what I prefer.

Kalmbach has the sister magazine-Scale Auto. They're splitting the genres up between Finescale magazine and that one so that's where you're gonna find all your auto reviews homeboy. A few years ago I switched from aircraft builds to auto builds so I get what you're saying but I do get both mags and enjoy them both alot.