As a former employee of shipping company that shall remain nameless, but uses big brown trucks, I have a plea for those who have yet to ship their packages. Please make sure they are properly packed. A properly boxed small package will have a greater chance of arriving undamaged than an improperly packed large box. As for packages getting lost, it happens but with the amount of internal tracking that goes on at a UPS facility, it's very difficult. The only reason for a package to get lost is for the shipping label to come off, or become unreadable by the scanner. Always write the address you're sending it to and your return address, that way they will know where to send it if the tracking label is lost or damaged. True story, UPS will open your package to see if there is any clue to the destination. I was working at the DFW hub and a large igloo cooler came in, but the shipping label had fallen off. They opened it up only to to find that it was packed full of pot. DEA was called in, but no luck in finding who it belonged to. Damage due to improper packing is far more common.