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spruebrothers.com sercurity

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  • Member since
    January 2006
  • From: Sarasota, FL
Posted by RedCorvette on Friday, September 13, 2013 2:05 PM

Sprue Bros. are my 'go to' source for modeling supplies on the Internet.  Super fast order processing and I've never had any issues with their service.  No concerns at all ordering from them.  

I made a comment on this forum one time about how I thought their search function and page loading was a bit slow compared to other online vendors, and was surprised to get an email from them the next day asking for specifics and suggestions on how they could improve things.  Very impressive.

I do vaguely recall that they had some glitches with their site few years ago, but they were on top of it got things straightened out in short order.  

Mark

FSM Charter Subscriber

  • Member since
    February 2003
  • From: Rothesay, NB Canada
Posted by VanceCrozier on Thursday, September 12, 2013 7:23 AM

JOE RIX

I will personally vouch for Sprue Brothers. I have ordered from them on numerous occasions and never once felt that my security was at risk in any way. They are simply one of the most reliable and trustworthy sites for modelers that exists.

                       Joe

Ditto  Great folks to deal with, even shipping stuff to my side of the border.

On the bench: Airfix 1/72 Wildcat; Airfix 1/72 Vampire T11; Airfix 1/72 Fouga Magister

  • Member since
    February 2012
Posted by WALLYR2004 on Thursday, September 12, 2013 12:08 AM

no problems here either and I have placed numerous online orders

  • Member since
    February 2011
  • From: Bent River, IA
Posted by Reasoned on Thursday, August 22, 2013 8:33 PM

You probably run a greater risk having your CC/Debit card compromised at the local restaurant than at SP, this is not to say they couldn't be hacked, EVERY system can.

Science is the pursiut of knowledge, faith is the pursuit of wisdom.  Peace be with you.

On the Tarmac: 1/48 Revell P-38

In the Hanger: A bunch of kits

G-J
  • Member since
    July 2012
Posted by G-J on Thursday, August 22, 2013 8:02 PM

Count me in as another Sprue Brothers fan.  I haven't had a problem as yet.  (Knock on wood.)  And I agree with what others have said.  The shipping is pretty quick, though it depends on your shipping choice.  I've seen my orders shipped from them rather quickly.

On the bench:  Tamyia Mosquito Mk. VI for the '44 group build.  Yes, still.

On deck: 

  • Member since
    May 2004
  • From: Mount Bretherton Model Aircraft Observatory
Posted by f8sader on Wednesday, August 21, 2013 7:08 PM

Marmaduke
I'm gonna have to agree with every one else here! Sprue Brothers is very reliable, secure and speedy with shipping in-stock products. I just ordered some Mr. Surfacer from them and paid with Paypal.

Although I don't use Pay-pal because it's my wife's account, I have nothing but the best to say for Sprue Brothers.

Lon-ski

  • Member since
    February 2011
Posted by GreySnake on Wednesday, August 21, 2013 5:55 PM

Every order I place has shipped within two hours of giving it to them. All the orders I've placed have been delivered in three days from UPS.  

  • Member since
    December 2002
  • From: Bury St Edmunds, Suffolk, England
Posted by Bish on Wednesday, August 21, 2013 5:37 PM

I have not had to wait more than 2 weeks, and I'm in the UK. But once it leaves them, its all in the hands of the postal service. If they can post in less than 24 hours of you placing your order, I don't think you can ask more than that.

I am a Norfolk man and i glory in being so

 

On the bench: Airfix 1/72nd Harrier GR.3/Fujimi 1/72nd Ju 87D-3

  • Member since
    March 2011
  • From: Ottawa,Ontario,Canada
Posted by modeler#1 on Wednesday, August 21, 2013 5:32 PM

how long does sprue bros usaly take to arrive after the order is confirmed?

On the Bench: Nothing atm

  • Member since
    August 2012
Posted by famvburg on Wednesday, August 21, 2013 12:18 PM

I've ordered several times with no issues.

  • Member since
    March 2004
  • From: Spartanburg, SC
Posted by subfixer on Wednesday, August 21, 2013 8:19 AM

I have used my credit card with them for years and have never had any hint of a problem.

I'm from the government and I'm here to help.

  • Member since
    February 2013
Posted by Chanter on Tuesday, August 20, 2013 8:20 PM

+1. I ordered from them and paid through PayPal.  Not only did they ship that day, BUT when the actual shipping cost turned out less than the calculated cost from their website they deposited the difference back into my PayPal account.  

ButcherbirdBadgesmall_zps1d50c6bb1944 GB

  • Member since
    February 2011
  • From: Detroit, MI
Posted by Marmaduke on Tuesday, August 20, 2013 8:13 PM
I'm gonna have to agree with every one else here! Sprue Brothers is very reliable, secure and speedy with shipping in-stock products. I just ordered some Mr. Surfacer from them and paid with Paypal.
  • Member since
    March 2003
  • From: Western North Carolina
Posted by Tojo72 on Tuesday, August 20, 2013 7:08 PM

You can also pay Spruebrothers with Paypal,so you don't have to give your credit card numbers

  • Member since
    June 2013
Posted by RobGroot4 on Tuesday, August 20, 2013 8:36 AM

I've always had great experiences with them.  Sometimes they even get the order shipped the day I place it.

"Firing flares while dumping fuel may ruin your day" SH-60B NATOPS

  • Member since
    December 2002
  • From: Bury St Edmunds, Suffolk, England
Posted by Bish on Tuesday, August 20, 2013 3:54 AM

modeler#1

when i showed him this he said he would need more opinions to make a decision.

 

Tell him to give us a chance lol.

I have ordered a few times and never any problem. Most sites run secure ordering systems

I am a Norfolk man and i glory in being so

 

On the bench: Airfix 1/72nd Harrier GR.3/Fujimi 1/72nd Ju 87D-3

  • Member since
    July 2008
  • From: Vancouver, the "wet coast"
Posted by castelnuovo on Tuesday, August 20, 2013 1:26 AM

Never had any problems either.

  • Member since
    March 2003
  • From: Rain USA, Vancouver WA
Posted by tigerman on Tuesday, August 20, 2013 1:11 AM

Generally the best price and service I've experienced. I thought Greatmodels used to be good. Just be sure to order in-stock items for fastest service.

   http://i7.photobucket.com/albums/y269/wing_nut_5o/PANZERJAGERGB.jpg

 Eric 

  • Member since
    December 2002
  • From: Fort Knox
Posted by Rob Gronovius on Tuesday, August 20, 2013 12:33 AM

modeler#1

when i showed him this he said he would need more opinions to make a decision.

Tell him to go to this site: http://www.network54.com/Forum/47211/search

Type sprue bros into the search field and click the "match" bubble and then hit search.

He'll get a few pages of guys singing the praises of Gordon Kwan.

  • Member since
    October 2011
  • From: Northern Illinois
Posted by OldFart on Tuesday, August 20, 2013 12:06 AM

I have ordered from Sprue Bros. many times and never had any issues at all.

  • Member since
    August 2009
  • From: MOAB, UTAH
Posted by JOE RIX on Monday, August 19, 2013 10:36 PM

I will personally vouch for Sprue Brothers. I have ordered from them on numerous occasions and never once felt that my security was at risk in any way. They are simply one of the most reliable and trustworthy sites for modelers that exists.

                       Joe

"Not only do I not know what's going on, I wouldn't know what to do about it if I did". George Carlin

  • Member since
    March 2011
  • From: Ottawa,Ontario,Canada
Posted by modeler#1 on Monday, August 19, 2013 10:24 PM

when i showed him this he said he would need more opinions to make a decision.

On the Bench: Nothing atm

  • Member since
    April 2009
  • From: Longmont, Colorado
Posted by Cadet Chuck on Monday, August 19, 2013 10:01 PM

No, not at all.  I have ordered many times from them, and they ship their orders quickly.

Gimme a pigfoot, and a bottle of beer...

  • Member since
    March 2011
  • From: Ottawa,Ontario,Canada
spruebrothers.com sercurity
Posted by modeler#1 on Monday, August 19, 2013 9:59 PM

i have a friend who was concerned about ordering from the sprue brothers website. have any of you had security problems with the website before?

On the Bench: Nothing atm

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