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Squadron: "in stock soon"

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  • Member since
    July, 2008
  • From: Vancouver, the "wet coast"
Squadron: "in stock soon"
Posted by castelnuovo on Tuesday, June 05, 2018 10:35 PM

Whats up with Squadron? Almost everything in under $50 category is not availbale. It seems to have been like this for a while. Are they going out of business and don't bother restocking?

  • Member since
    July, 2014
  • From: Meridian, ID
Posted by modelcrazy on Tuesday, June 05, 2018 10:41 PM

As far as I know their not going out of buisness. They were at Scalefest and are hosting EagleQuest in 2 weeks.

If anything is in stock, it's special order. I ordered an "in stock" special order Tigremoth civil version a month ago and received a call last week saying that the manufacturer (Airfix) wasn't making them anymore. Squadron refunded my money.

Steve

ON THE BENCH

1/35 Hobby Boss Fieseler Storch
1/72 Hasegawa Nell
1/48 Tamiya Swordfish
1/350 Tamiya Prince of Wales

In Que

1/700 Tamiya King George V

 

  • Member since
    June, 2012
Posted by Compressorman on Wednesday, June 06, 2018 6:39 AM

I ordered (and was super excited about) the Eduard F-8 crusader only to have my money refunded the next day. Tongue Tied Bummer. In fact, they had a super sale for the recent holiday and I could not even get an order together. Everything I really wanted was out of stock, including my F-8 apparantly.

Chris

  • Member since
    April, 2009
  • From: Longmont, Colorado
Posted by Cadet Chuck on Wednesday, June 06, 2018 8:22 AM

Either they are going out of business, or have financial trouble buying inventory, or they have forgotten what good customer service is all about.  Very strange.

Computer, did we bring batteries?.....Computer?

  • Member since
    November, 2009
  • From: Twin Cities of Minnesota
Posted by Don Stauffer on Wednesday, June 06, 2018 9:11 AM

I have had this problem for a month or so.  I have given up ordering from them and just get new items I see in their flyer from others.

 

Don Stauffer in Minnesota

  • Member since
    August, 2014
  • From: Willamette Valley, Oregon
Posted by goldhammer on Wednesday, June 06, 2018 9:44 AM

I ordered two Academy ships off a flyer a few months ago, with a couple of other items, weren't on the invoice and they said ship when they got them......never heard anything more.  Kind of soured me on them.

  • Member since
    January, 2013
Posted by BlackSheepTwoOneFour on Wednesday, June 06, 2018 11:10 AM

It seems like everything you wanted is always "out of stock" these days with Squadron. Did business once on paint but never on kits. Their prices aren't all that great IMO.

  • Member since
    July, 2014
  • From: Philadelphia Pa
Posted by Nino on Wednesday, June 06, 2018 12:11 PM

   
     I did place and order with Squadron during their Memorial Day 25% off sale but the next day I had a Plumbing issue and the estimate  was for $2900 so I had to cancel the Squadron order.  They were great about the cancellation.  Except for this 25% off sale I had not attempted to buy from them for quite a while. It seems  their regular selling price is always higher than any other Web  retailer. However,  they will try to match another shops price if you call an order in. (They do check on the price to compare before your order goes thru.)   
 
 
     Squadron  did have stuff still in stock that I originally thought was a good deal. My order included 3 items to spread out the shipping cost.  One item I had ordered was Trumpeter's  1/700 Yorktown  which , after the 25% off, was 31.49 plus 4.35 shipping pro-rated. So  $35.85 seemed very acceptable when compared with other stores. ( Of course that means without some additional discount Squadron seems to be  always more expensive than other shops!)
 
     Squadron's selection for me has been very poor over the last 3 years. None of my wish-list items seem to have been in stock for over a year. My go-to stores have been Freetime, Hobbylinc and ScaleHobbyist. All are cheaper and usually charge less for shipping and have a seemingly much larger selection.
 
     Today  I got a new , much lower, plumbing estimate for $1200. So, because it is the anniversary of D-Day, (and because of the new estimate), I decided to take a chance and order from ActivePowerSports (What a name!).   Maybe, just maybe, I will have a West Virginia coming.  (I was going to get an HMS BB that was actually there on D- day but no luck)
 
   Some news from Philly...  My LHS, Allied Hobbies, went OOB ( Out Of Business- multi-use acronym) in January. Anyone know of other LHS's in my neighborhood that have more ships than just a PT109 and Titanic?
 
     My quote of the day:
 
 "... just one word...  Plastics."
 
     Nino

 

  • Member since
    September, 2012
Posted by GMorrison on Wednesday, June 06, 2018 12:53 PM

"plastics..." 

Nice Mr. Feeney ref.

I like Scale Hobbyist.

And look, I'll admit it. I check Amazon too. With free shipping on some items, it can be a good deal.

  • Member since
    December, 2003
  • From: 37deg 40.13' N 95deg 29.10'W
Posted by scottrc on Wednesday, June 06, 2018 12:59 PM

I pretty much only do one order a year with Squadron in order to keep the mailer.  Not only  the stock outs are getting annoying, their website is a buggar to navigate.  I look forward to ordering from Squadron about ads much as seeing the dentist.  Its sad, they used to be the premier supplier for the modeler on a budget and seemed to have had everything, then got bought by a investement group that seems to keep them in a JIT system with some of the highest prices on the net.

  • Member since
    November, 2008
  • From: Central Florida
Posted by plasticjunkie on Friday, June 08, 2018 8:31 PM

I have been buying off and on from Squadron since about 1972 as one of the shipping boxes I have has the USPS date stamp on it.

Yes I have noticed the items I want are "out of stock" most of the time but I did manage to grab a 1/48 Trumpeter Hun for under $30 ish with shipping included during a recent sale.

I'm waiting for them to post those ridiculous sales where decal sheets are a buck or two and resin parts are a couple of bucks. Last one like that was about 2-3 years ago where I got a bunch of Microscale sheets for $1 and resin seats for $2, and a couple of resin pits for about $3 each.

Their customer service is great and will replace any damaged or missing parts from your order really quick.

 

 GIFMaker.org_jy_Ayj_O

 

 

Too many models to build, not enough time in a lifetime!!

  • Member since
    May, 2018
  • From: Commonwealth of Virginia
Posted by VA Spartan on Wednesday, June 13, 2018 8:49 PM

I like Squadron but I agree they seem to have changed their inventory model, probably in an effort to cut costs.  In my experience though patience pays off - keep checking and know that special order items will take few weeks to fill.  If I want something really fast (which is rare) I will head over to SprueBrothers and if it is something rare I am seeking, I go to Hannants.  

On the workbench: 1/35 Takom T-54B, 1/350 AFV Club TypeVIIC, 1/35 Tamiya Char B1bis w/French Infnatry

  • Member since
    November, 2009
  • From: Twin Cities of Minnesota
Posted by Don Stauffer on Thursday, June 14, 2018 8:41 AM

It also seems to me that their best bargains are the items most likely to be out of stock.  Is this bait-and-switch?

Don Stauffer in Minnesota

  • Member since
    November, 2009
  • From: SW Virginia
Posted by Gamera on Thursday, June 14, 2018 9:23 AM

I've ordered from Squadron since the mid '80s and too have drifted away from them due to several of the complaints already stated. Their prices seem to be about 33% or more than Sprue Brothers or other retailers and yes, when I look at sales flyers half the sale items seem to be out-of-stock even on the first few days of the sale. 

I will say though in their defense that I too have found their customer service to be top notch. A set of decals were somehow left out of an order I placed a few years ago. I sent them an email and they mailed the sheet the next day, no questions asked, paying for shipping and handling themselvies. 

"I dream in fire but work in clay." -Arthur Machen

 

  • Member since
    January, 2015
Posted by PFJN on Thursday, June 14, 2018 3:21 PM

Hi,

This thread reminds me of a similar but different issue that I have had before ordering off the internet, where a company claimed to have something in stock only to wait a few days and then send me an email that they couldn't get the item for me.  Had they just indicated that the item was "out of stock" I could have ordered from someone else and gotten my item sooner, so I guess I'd prefer that a company tell you up front that an item is not currently available rather than stringing you along Sad

Pat

  • Member since
    February, 2012
  • From: Parma, Ohio
Posted by lawdog114 on Thursday, June 14, 2018 7:48 PM
I was wondering if they were on their last legs too. They don't seem to have the inventory they once did, particularly the resin and aftermarket stuff. I now prefer Sprue Brothers or ebay for my needs in this area.

 "Can you fly this plane and land it?...Surely you can't be serious....I am serious, and don't call me Shirley"

 

 

 

 

  • Member since
    November, 2008
  • From: Far Northern CA
Posted by mrmike on Thursday, June 14, 2018 10:33 PM

Remembering the Squadron "rebranding" that occured a few years ago when they decided to make the mailer a subscription item and started bumping prices on everything, including the lines they distribute. At the time it seemed to me that marketing had hit it's head on a rock, and since then they have choosen to bombard us with "sales" at prices that are more than other online retailers normally charge.

Result for me is that I have dropped Squadron from my email list, and don't care to buy enough to continue to receive the quarterly mailer with it's bogus bargains. Too bad; they have been a huge resource in the hobby and their customer service has always been top notch. So sad to see them going away.

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