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ANYONE ELSE NOT GETTING EMAIL NOTIFICATIONS?

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  • Member since
    October 2016
  • From: Louisiana Gulf South
ANYONE ELSE NOT GETTING EMAIL NOTIFICATIONS?
Posted by Mrchntmarine on Tuesday, March 8, 2022 9:54 PM

So it seems that they have stopped again for me over this past weekend - 030622....

 

Anyone else down?

Keep on modeling!

All the best,

William

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Tuesday, March 8, 2022 10:32 PM

so i noticed this in my google inbox online but not in my client on my computer.  Was not in the spam box either.  weird....  is this a good finescale address - noreply?

Keep on modeling!

All the best,

William

  • Member since
    April 2003
  • From: USA
Posted by keavdog on Tuesday, March 8, 2022 11:49 PM

noreply is commonly used when the sender wants a one-way communication.  Noreply is not valid typically and will bounce if you attempt to send a mail/reply to it.  Nothing fishy about that though.   

Thanks,

John

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Wednesday, March 9, 2022 9:34 AM

Thanks. That's what I thought but wanted to Make sure that was the address FS used. FYI - I did not get notification of your reply or another thread in Ships - Arleigh Burke class ship just replied to OR my  Coolpiece build thread. 

So notifications are definitely busted for me. And they are not in spam. 

Keep on modeling!

All the best,

William

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Wednesday, March 9, 2022 1:19 PM

so im gonna try this again.....

I did not get a notification of the above but did get this one:

And i am subscribed to THIS thread too....  Weird

 

Keep on modeling!

All the best,

William

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Thursday, March 10, 2022 12:48 PM

Still perplexing - I got 1 notification in the Coolpiece thread from TheMongoose but i DID NOT get the later one from Don ?!?

Keep on modeling!

All the best,

William

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Thursday, March 10, 2022 1:53 PM

Keep on modeling!

All the best,

William

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Thursday, March 10, 2022 2:26 PM

So can anyone tell where to look for settings for FSM notifications?  I get the gmail warning above on SOME emails from FSM, but then others dont even show in the inbox.  And then some that are in the isp inbox do or do not get pushed on to me.  But from what i can see it has to do with how they are tagged / coded from FSM and NOT anything to do with my user isp gmail settings....

Keep on modeling!

All the best,

William

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Friday, March 11, 2022 4:10 PM

so once again, heres another thread reply not even making it to my inbox?!?!?!?

 

Keep on modeling!

All the best,

William

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Friday, March 11, 2022 4:23 PM

The team has your thread. I'll see what kind of guidance they can give you.

 

--

Timothy Kidwell
tkidwell@firecrown.com
Editor
Scale Model Brands
Firecrown Media

 

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Friday, March 11, 2022 8:49 PM

Tim Kidwell

The team has your thread. I'll see what kind of guidance they can give you.

 

 

thanks Tim. Baffling. 

Keep on modeling!

All the best,

William

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Saturday, March 12, 2022 10:39 PM

Tim Kidwell

The team has your thread. I'll see what kind of guidance they can give you.

 

 

Keep on modeling!

All the best,

William

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Sunday, October 23, 2022 8:41 PM

Q

Keep on modeling!

All the best,

William

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Sunday, October 23, 2022 8:53 PM

Tim Kidwell

The team has your thread. I'll see what kind of guidance they can give you.

 

 

 

Started a new thread - calling all gurus - and subscribed to notifications. Had a few replies but I got no email notifications. Is there a way I can get this checked out???  

Keep on modeling!

All the best,

William

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Monday, October 24, 2022 9:39 PM

Tim Kidwell

The team has your thread. I'll see what kind of guidance they can give you.

 

 

 

Hi Tim - can you at least tell me if there is anyone i can talk to to see if i can get this resolved so that i can start getting email notifications again?  Tks

Keep on modeling!

All the best,

William

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Tuesday, October 25, 2022 8:38 AM

Mrchntmarine

 

 
Tim Kidwell

The team has your thread. I'll see what kind of guidance they can give you.

 

 

 

 

 

Hi Tim - can you at least tell me if there is anyone i can talk to to see if i can get this resolved so that i can start getting email notifications again?  Tks

 

 

It's strange because I'm getting notifications, both inside and outside the building. Would you please send me a link to your new thread?

--

Timothy Kidwell
tkidwell@firecrown.com
Editor
Scale Model Brands
Firecrown Media

 

  • Member since
    July 2014
Posted by modelcrazy on Tuesday, October 25, 2022 9:26 AM

I haven't been getting them for years now. I got tired of complaining and nothing happening. 

Steve

Building a kit from your stash is like cutting a head off a Hydra, two more take it's place.

 

 

http://www.spamodeler.com/forum/

  • Member since
    July 2014
  • From: Franklin Wi
Posted by Bakster on Thursday, October 27, 2022 4:18 PM

modelcrazy

I haven't been getting them for years now. I got tired of complaining and nothing happening. 

 

Ditto except 3 years for me.

  • Member since
    April 2020
Posted by Eaglecash867 on Thursday, October 27, 2022 4:54 PM

No e-mail notifications here either.  I think it worked at one time for me, but it was so long ago, I can't remember when that was.

"You can have my illegal fireworks when you pry them from my cold, dead fingers...which are...over there somewhere."

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Friday, October 28, 2022 7:18 AM

Tim Kidwell

 

 
Mrchntmarine

 

 
Tim Kidwell

The team has your thread. I'll see what kind of guidance they can give you.

 

 

 

 

 

Hi Tim - can you at least tell me if there is anyone i can talk to to see if i can get this resolved so that i can start getting email notifications again?  Tks

 

 

 

 

It's strange because I'm getting notifications, both inside and outside the building. Would you please send me a link to your new thread?

 

I hope you get this. I can't PM either - I get a blank box when it comes up after hitting "Send Private Message" .   

https://cs.finescale.com/fsm/tools_techniques_and_reference_materials/f/18/t/191355.aspx

 

FWIW, I never did hear from anyone ( at least that I can remember ) after you sent them the info back in March. 
Back in 2020 Christine helped me with another issue....  Tks again. 

Keep on modeling!

All the best,

William

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Friday, October 28, 2022 9:07 AM

I subscribed to the thread, and Kendra posted a test into it. I received an email notification. Please make sure that notifications aren't possibly getting swept up by your SPAM filter or your email client isn't routing it to a Junk folder. 

--

Timothy Kidwell
tkidwell@firecrown.com
Editor
Scale Model Brands
Firecrown Media

 

  • Member since
    July 2014
Posted by modelcrazy on Friday, October 28, 2022 9:41 AM

Nope, no notifications. Not going to spam or anything else. At this point not sure I want them. I'll get years of backlog if they come back and I'll have well over a 1000 dumped on me in one day.

It would help me keep up with GS's and such.

Steve

Building a kit from your stash is like cutting a head off a Hydra, two more take it's place.

 

 

http://www.spamodeler.com/forum/

  • Member since
    July 2014
  • From: Franklin Wi
Posted by Bakster on Friday, October 28, 2022 12:03 PM

modelcrazy

Nope, no notifications. Not going to spam or anything else. At this point not sure I want them. I'll get years of backlog if they come back and I'll have well over a 1000 dumped on me in one day.

It would help me keep up with GS's and such.

 

Same here, not going to spam. And I agree about the potential glut of stuck messages. This is a valid concern because the email issues have been an ongoing problem. On a previous stoppage the gates suddenly opened and I received hundreds of emails over the course of a day. And with that stoppage, it was only over several months. Currently, I have not received emails for over three years now. What is stuck behind the wall has to be in the thousands.

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Sunday, October 30, 2022 8:03 AM

Tim Kidwell

I subscribed to the thread, and Kendra posted a test into it. I received an email notification. Please make sure that notifications aren't possibly getting swept up by your SPAM filter or your email client isn't routing it to a Junk folder. 

 

Nothing anywhere, spam , inbox, nothing. Same as back in April - I checked all mail folders - nothing. Haven't received notifications since then.....  Also not able to PM you So I hope you see this Or get a notification. 

Keep on modeling!

All the best,

William

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Sunday, October 30, 2022 8:47 AM

Tim Kidwell

I subscribed to the thread, and Kendra posted a test into it. I received an email notification. Please make sure that notifications aren't possibly getting swept up by your SPAM filter or your email client isn't routing it to a Junk folder. 

 

so I went back to the last emails I received notifications on - March, April. I had a big thread and pic and discussion on this. I use gmail for this account And all of a sudden emails were showing as being flagged as spam, but were not going to my spam but going to my inbox. BUT, I was not receiving notifications. Like they are in Google/ Gmail no man's land....  Again, I have gone back to the original source email of the last thread I had been receiving and will try to post it here - try - I am traveling and on an iPad and the keyboard commands I am not familiar with and it act differently to be able to copy and paste a pic, somit may not show. If not I will update when I get home. If one looks in the email source, it seems to me [ but i am not a coder ], thatbthe finescale server is not approved list or is not playing nice with gmail....  Look like finescale is not a permitted sender - ???

Keep on modeling!

All the best,

William

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Monday, October 31, 2022 8:25 PM

Tim Kidwell

The team has your thread. I'll see what kind of guidance they can give you.

 

https://support.google.com/a/answer/81126

 

??

Keep on modeling!

All the best,

William

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Friday, November 4, 2022 9:09 AM

so it seems Finescale is having more that just email notificatios issues....  or maybe i have the wrong number? Having never heard form anyone, i called this AM the 262 phone number that Christine had given me awhile back and tried to get Kendra Bell.  I followed the voice prompts and entered "Bell" and the system said, "Transferring to Kendra Bell".  

 

I then got Kevin (his cell phone) in Cumberland Md.  He apparently works for Franks Magazine and did not know who kenda is.  I then called back on the 877 no.  and held for C/S.  They gave a 800 no. for Trade Sales and Credit.  However no one ppicked up.  Just a Covid voicemail that we're all working from home.  I then called backk again and tried for Kendra again.

 

Never got her, but i talked to Kevin and he is doing well and still has no idea who Kendra is....

 

Im almost ready to give up

Keep on modeling!

All the best,

William

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Friday, November 4, 2022 9:22 AM

Mrchntmarine

so it seems Finescale is having more that just email notificatios issues....  or maybe i have the wrong number? Having never heard form anyone, i called this AM the 262 phone number that Christine had given me awhile back and tried to get Kendra Bell.  I followed the voice prompts and entered "Bell" and the system said, "Transferring to Kendra Bell".  

 

I then got Kevin (his cell phone) in Cumberland Md.  He apparently works for Franks Magazine and did not know who kenda is.  I then called back on the 877 no.  and held for C/S.  They gave a 800 no. for Trade Sales and Credit.  However no one ppicked up.  Just a Covid voicemail that we're all working from home.  I then called backk again and tried for Kendra again.

 

Never got her, but i talked to Kevin and he is doing well and still has no idea who Kendra is....

 

Im almost ready to give up

 

Kalmbach HQ phone number is 262-796-8776. As I have stated in the past, we have more duties than trying to fix the Forum: stories to edit, videos to shoot, a magazine to publish, and much more. The coding for the Forum falls to an outside contractor that has all of the information from the error reporting threads. Beyond factilitating the transfer of information and lending an ear, the editorial team has limited ability to correct errors in the code. And this error seems to affect certain people, and how they're affected seems different. 

I can sympathize with your frustration, because I share it. I want everything to work perfectly, but Kalmbach decides where to focus its resources, and right now, the Forum is not its primary concern--replatforming websites is.

And yes, in most cases, we're in the office three times a week and otherwise working from home. However, calling Kendra would not solve your problems; she would forward you to me.

If you have any other questions or concerns regarding this, please don't hesitate to email me at tkidwell@kalmbach.com.

 

 

--

Timothy Kidwell
tkidwell@firecrown.com
Editor
Scale Model Brands
Firecrown Media

 

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Friday, November 4, 2022 12:37 PM

Tim Kidwell

 

 
Mrchntmarine

so it seems Finescale is having more that just email notificatios issues....  or maybe i have the wrong number? Having never heard form anyone, i called this AM the 262 phone number that Christine had given me awhile back and tried to get Kendra Bell.  I followed the voice prompts and entered "Bell" and the system said, "Transferring to Kendra Bell".  

 

I then got Kevin (his cell phone) in Cumberland Md.  He apparently works for Franks Magazine and did not know who kenda is.  I then called back on the 877 no.  and held for C/S.  They gave a 800 no. for Trade Sales and Credit.  However no one ppicked up.  Just a Covid voicemail that we're all working from home.  I then called backk again and tried for Kendra again.

 

Never got her, but i talked to Kevin and he is doing well and still has no idea who Kendra is....

 

Im almost ready to give up

 

 

 

Kalmbach HQ phone number is 262-796-8776. As I have stated in the past, we have more duties than trying to fix the Forum: stories to edit, videos to shoot, a magazine to publish, and much more. The coding for the Forum falls to an outside contractor that has all of the information from the error reporting threads. Beyond factilitating the transfer of information and lending an ear, the editorial team has limited ability to correct errors in the code. And this error seems to affect certain people, and how they're affected seems different. 

I can sympathize with your frustration, because I share it. I want everything to work perfectly, but Kalmbach decides where to focus its resources, and right now, the Forum is not its primary concern--replatforming websites is.

And yes, in most cases, we're in the office three times a week and otherwise working from home. However, calling Kendra would not solve your problems; she would forward you to me.

If you have any other questions or concerns regarding this, please don't hesitate to email me at tkidwell@kalmbach.com.

 

 

Yes, that 262 no. is the one i called.  I was directed to call back and leave a message. which i did. One with Trade Sales and Credit Dept., as directed, and one on your line.  Thanks for the follow up.

 

Ill leave this alone then.

Keep on modeling!

All the best,

William

Moderator
  • Member since
    April 2022
Posted by Kendra Bell on Friday, November 4, 2022 4:39 PM

Hi William,

I did get a transcription of the voicemail that you left for me. I can't say I have insight on the issue of getting emails for the forum, but if you have other questions, perhaps this email would be a better way to reach me: kbell@kalmbach.com

Best,

Kendra

Kendra Bell

Assistant Digital Editor for FineScale Modeler

kbell@kalmbach.com

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