Kalmbach has the sister magazine-Scale Auto. They're splitting the genres up between Finescale magazine and that one so that's where you're gonna find all your auto reviews homeboy. A few years ago I switched from aircraft builds to auto builds so I get what you're saying but I do get both mags and enjoy them both alot.

I personally have no interest in auto and am very happy that they only review them in their auto magazine and not use space on them in Fine scale that can be used for what I prefer.

Hello and welcome to the forum 

This is ridiculous!  I have been trying for over a half hour to find someway to get some help from FSM regarding an order I placed months ago, and the double charges I have received as a result. In part, I ordered 2 download articles, but cannot get to them. When I attempt to send an e-mail to customer service, it doesn't work and returns me to the e-mail submission screen. When I try to access the FAQ section, it doesn't connect and gives me an error message.

I am leaving this message here as a last hope. Of course, it may not work either.

If you guys don't get some of this straightened out quickly, you will be losing subscribers. It's VERY bad business practice!

this 

mustang1989

Kalmbach has the sister magazine-Scale Auto. They're splitting the genres up between Finescale magazine and that one so that's where you're gonna find all your auto reviews homeboy. A few years ago I switched from aircraft builds to auto builds so I get what you're saying but I do get both mags and enjoy them both alot.

 

wipw

 

 

 

 

This is ridiculous!  I have been trying for over a half hour to find someway to get some help from FSM regarding an order I placed months ago, and the double charges I have received as a result. In part, I ordered 2 download articles, but cannot get to them. When I attempt to send an e-mail to customer service, it doesn't work and returns me to the e-mail submission screen. When I try to access the FAQ section, it doesn't connect and gives me an error message.

I am leaving this message here as a last hope. Of course, it may not work either.

If you guys don't get some of this straightened out quickly, you will be losing subscribers. It's VERY bad business practice!

 

 

 

this 

 

Probably won’t get noticed by customer service here either,since this is the Introductions Section,and they probably won‘t be looking here.

perhaps they might see it if posted way down in the Error Reporting Section.Do they still provide a phone number for subscription,I recall getting service there.

wipw

 

 

 

 

This is ridiculous!  I have been trying for over a half hour to find someway to get some help from FSM regarding an order I placed months ago, and the double charges I have received as a result. In part, I ordered 2 download articles, but cannot get to them. When I attempt to send an e-mail to customer service, it doesn't work and returns me to the e-mail submission screen. When I try to access the FAQ section, it doesn't connect and gives me an error message.

I am leaving this message here as a last hope. Of course, it may not work either.

If you guys don't get some of this straightened out quickly, you will be losing subscribers. It's VERY bad business practice!

 

 

 

this 

 

JohnnyK

 

mustang1989

Kalmbach has the sister magazine-Scale Auto. They're splitting the genres up between Finescale magazine and that one so that's where you're gonna find all your auto reviews homeboy. A few years ago I switched from aircraft builds to auto builds so I get what you're saying but I do get both mags and enjoy them both alot.

 

 

 

 

I agree with you. I build cars and airplanes and I enjoy both mgazines.

 

 

wipw

 

 

 

 

This is ridiculous!  I have been trying for over a half hour to find someway to get some help from FSM regarding an order I placed months ago, and the double charges I have received as a result. In part, I ordered 2 download articles, but cannot get to them. When I attempt to send an e-mail to customer service, it doesn't work and returns me to the e-mail submission screen. When I try to access the FAQ section, it doesn't connect and gives me an error message.

I am leaving this message here as a last hope. Of course, it may not work either.

If you guys don't get some of this straightened out quickly, you will be losing subscribers. It's VERY bad business practice!

 

 

 

this 

 

Hey, Bill

If you go to the thread about when the Great War issue drops, (in FSM Ready Room forum) about half way down Aaron Skinner gives the email address for the customer service manager, Becky James. I emailed her with a similar issue. I got my printed copies about 3 days later but I am still waiting on word about the digital copies.

Hope this helps. 

Daddyman

 

wipw

 

 

 

 

This is ridiculous!  I have been trying for over a half hour to find someway to get some help from FSM regarding an order I placed months ago, and the double charges I have received as a result. In part, I ordered 2 download articles, but cannot get to them. When I attempt to send an e-mail to customer service, it doesn't work and returns me to the e-mail submission screen. When I try to access the FAQ section, it doesn't connect and gives me an error message.

I am leaving this message here as a last hope. Of course, it may not work either.

If you guys don't get some of this straightened out quickly, you will be losing subscribers. It's VERY bad business practice!

 

 

 

this 

 

 

 

 

Hey, Bill

If you go to the thread about when the Great War issue drops, (in FSM Ready Room forum) about half way down Aaron Skinner gives the email address for the customer service manager, Becky James. I emailed her with a similar issue. I got my printed copies about 3 days later but I am still waiting on word about the digital copies.

Hope this helps. 

 

So, Oklahoma versus Alabama in the Orange Bowl on Dec. 29-which is your favorite?

the Baron

So, Oklahoma versus Alabama in the Orange Bowl on Dec. 29-which is your favorite?

 

Go Sooners!!!

Well if we're going here, I'll say Alabama will win the national championship.

mustang1989

Kalmbach has the sister magazine-Scale Auto. They're splitting the genres up between Finescale magazine and that one so that's where you're gonna find all your auto reviews homeboy. A few years ago I switched from aircraft builds to auto builds so I get what you're saying but I do get both mags and enjoy them both alot.

 

I understand what you are saying, but gary1953 has a good point.

I'm not a "car" guy either, but the magazine is called "Fine Scale Modeler" not "Fine Scale Military Modeler". So to his point, I think they should "spread the love" a little more. I too would like to see a wider veriety. In fact I would like to see a lot more dioramas and structure builds. 

modelmaker66

I personally have no interest in auto and am very happy that they only review them in their auto magazine and not use space on them in Fine scale that can be used for what I prefer.

Two replys in and we get the obligatory jerk response.

STOVK

modelmaker66

I personally have no interest in auto and am very happy that they only review them in their auto magazine and not use space on them in Fine scale that can be used for what I prefer.

Two replys in and we get the obligatory jerk response.

He gave his opinion, expressed politely, and he didn't insult anyone.  Yet you saw fit to make an ad hominem attack.  That's a bit harsh, don't you think?

keavdog

Well if we're going here...

STOVK

Two replys in and we get the obligatory jerk response.

Your response was no better. The others were being polite with their responses.

As to the OP the same complaint comes up on the Science Fiction/Fantasy forum every now and again. FSM prints articles that readers send in. And most of the articles sent in are armour or aircraft. If you want more auto or spacecraft or whatever send in an article. In the same way they review what they get sent to review. If there aren't any new auto kits there's nothing for them to review. 

That went downhill rather quickly.... I havent checked this week, but I also noticed there were some issues with the Kalmback publishing customer service page, It never seemed to recover from some "routine maintenance" they were doing at the end of november. 

But anyways....

    Rudy 

the Baron

So, Oklahoma versus Alabama in the Orange Bowl on Dec. 29-which is your favorite?

 

Maybe my experience is not the same as havung problems with ordering and non aviation related reviews but recently I could not log in. 

I tried pretty much everything from new passwords, tried to re-register but to no avail.

I mailed Elizabeth and she basically got me back online after a few attempts so I think from that side FSM is good :-)

Theuns

RUDY! I haven't seen you in a while. 

Theuns

I mailed Elizabeth and she basically got me back online after a few attempts so I think from that side FSM is good :-)

Yes, she is very responsive.

the Baron

So I thought I'd add another zag to the zigs.  It just seemed funny.

Bakster thumb of approval to follow:

Guess what? I can't log into FSM via my PC (Windows 10, MS Edge), but I CAN login to FSM via my Apple laptop Does anyone have any ideas???

JohnnyK

Guess what? I can't log into FSM via my PC (Windows 10, MS Edge), but I CAN login to FSM via my Apple laptop Does anyone have any ideas???

 

Again, this is still an FSM problem to sort out.

[quote user="JohnnyK"]

mustang1989

Kalmbach has the sister magazine-Scale Auto. They're splitting the genres up between Finescale magazine and that one so that's where you're gonna find all your auto reviews homeboy. A few years ago I switched from aircraft builds to auto builds so I get what you're saying but I do get both mags and enjoy them both alot.

 

 

I agree with you. I build cars and airplanes and I enjoy both mgazines.