Disappointed with Fine Scale Modeler

BlackSheepTwoOneFour

BlackSheepTwoOneFour

 

 

JohnnyK

Guess what? I can't log into FSM via my PC (Windows 10, MS Edge), but I CAN login to FSM via my Apple laptop Does anyone have any ideas???

 

 

 

 

Again, this is still an FSM problem to sort out.

 

BlackSheepTwoOneFour

 

 

JohnnyK

Guess what? I can't log into FSM via my PC (Windows 10, MS Edge), but I CAN login to FSM via my Apple laptop Does anyone have any ideas???

 

 

 

 

Again, this is still an FSM problem to sort out.

 

I lost the ability to create a screen so I emailed enash a moderator and was able to reply and or create a screen name.  It took sometime yet patience was the key that opened up the door.

JohnnyK

Guess what? I can't log into FSM via my PC (Windows 10, MS Edge), but I CAN login to FSM via my Apple laptop Does anyone have any ideas???

 

 

 

 

Again, this is still an FSM problem to sort out.

 

JohnnyK

Guess what? I can't log into FSM via my PC (Windows 10, MS Edge), but I CAN login to FSM via my Apple laptop Does anyone have any ideas???

Yeah, I'd post in the Forum Error Feedback and Problem forum, for better visibility.  Buried here in this thread, your issue might not get noticed as quickly.  There hasn't been a new post there for a couple of weeks, so your problem may not have been reported in the most visible way possible.

Beyond that, have you tried clearing your browser cache in your browsers on your PC?  That was the workaround when a similar issue was reported a couple of weeks ago.

A post-script...

Sorry, I see now that you posted about this on Monday in the Forum Technical Assistance forum.  I'd still try clearing browser caches on the Win10 machine, if you haven't already.  When this happened to me a couple of weeks ago, I only needed to clear the cache in my browsers once, and that corrected the login issue.  I'm also running Win10, but using Firefox and Chrome.

the Baron

 

Beyond that, have you tried clearing your browser cache in your browsers on your PC?  That was the workaround when a similar issue was reported a couple of weeks ago.

 

I'll give this a try.

JK

JohnnyK

 

 

the Baron

 

Beyond that, have you tried clearing your browser cache in your browsers on your PC?  That was the workaround when a similar issue was reported a couple of weeks ago.

 

 

 

 

I'll give this a try.

JK

 

Make sure you use the option to clear all cookies completely. I forgot how I did it in my pc running Win 10 but it gives you several choices as to how much to clear. After getting rid of the fatty cookies I was  able to log on so it somehow worked for me.

Clearing your cookie cache nor going incognito doesn't work. I never cleared mine. Contact Ms. Nash. Having done that, somehow "miraculously" I was able to log on. This is an FSM issue on their end because of a few incompetent IT staff decided to do an upgrade.