Your favorite online hobbyshop

Hey My favorite in right here at the top of this page..Internethobbys.com...I love the service and how fast they get my stuff to me...Also they E-Mail from UPS what date & it will be here... so I'm not having to sit at home every day waiting..I've been using them for 18 months and only once they were of of stock on  one item....I was shorted one time the bottle of glue was half full not full ,I called and and the president of the company sent me me two compleatley full to the brim bottles to the glue I was shorted on... Super customer service..Their in New Oleans and got back on their feet and did't miss any of my orders.. I buy from them at least six times a year.... 

Have fun..."RC"

I gotta give a shout to Sprue Bros. - these folks seem to really understand the concept of customer service. Since getting back into the hobby I have been trying all of the major online players to see how they stack up. For me, Sprue Bros. has been the best of the bunch, with Squadron coming in second. Sprue always seems to have what I'm looking for and they beat everybody on turn around time. My last order was placed on 29 May (a holiday) and arrived today. Four days start to finish, now that's service. Granted their search function is a bit clunky, but I can live with that.

http://www.spruebrothers.com/

-dave

eizzle wrote:

If I were in your shoes and didn't hear from them by tomorrow, I would probably call or send them an email letting them know that you were taking your business elsewhere, but I'm just a like that

I don't think that phases them, I said the same thing after trying to get them to honor their "price match a competitor" and they just gave me the run around always saying they needed more info.  One would think a link, directions on searching for the model there if the link didn't work, the competitors email and phone number, and all the necessary product #s/GW's stock number would be enough.  Yet still they needed more info.  I finally gave up and bought the model off Ebay.....

My all time favorite supplier is ehobbies.com. Being an east coaster I have been very satisfied with their delivery time (from California). They also have a great service department and provide you with prompt emails to let you know your shipment is on the way. Also, at Christmas I ordered several models from them at one time. Several were on back-order and they shipped them as soon as they came in and did not charge me until they were shipped. Another good supplier is Oak Ridge Hobbies; however, I am very partial to ehobbies.

eizzle wrote:

Glamdring wrote: My GM order came today, so 1 week and completely full.  I am mildly impressed and this redeems them, a little, in my eyes.  Glad to hear it Glamdring. The last order I put in went pretty smooth, so I thought maybe it was just my luck on that first one, this one seems like it might be a problem? Who knows, the seem kinda hit and miss. I wish hobbylinc had all the stuff GMW does. I can order from them, wait maybe 4 days, get an email saying it was shipped, and then 2-3 days later get my order. I have never had a problem with them not having something in stock or having them cancel certain items in my order? Oh well, I guess I am just beating a dead horse?

Glamdring wrote:

My GM order came today, so 1 week and completely full.  I am mildly impressed and this redeems them, a little, in my eyes.

Glad to hear it Glamdring. The last order I put in went pretty smooth, so I thought maybe it was just my luck on that first one, this one seems like it might be a problem? Who knows, the seem kinda hit and miss. I wish hobbylinc had all the stuff GMW does. I can order from them, wait maybe 4 days, get an email saying it was shipped, and then 2-3 days later get my order. I have never had a problem with them not having something in stock or having them cancel certain items in my order? Oh well, I guess I am just beating a dead horse?

Hippy-Ed wrote:

What's Dignity have to do with this? I thought it was Honor to the Hobby!

I just said that to keep Bgrigg from preaching at us Its a lot like me telling him he was right

Bgrigg wrote:

Dignity? Now there's concept! That's about 3 times now that people have posted that I'm right about something. I have to get my wife to start reading this forum...

Well, I was just saying to make you feel better, I didn't really mean it If your wife reads it and figures out how smart () you are, she will most definetly be expecting more out of you, so that might not be such a hot idea!

Bgrigg wrote:

Jeeze Eizzle, Hippy-Ed and Smokin, put down the glue and go to your corners! We're all in this addiction together, and the group can't help each other if everyone is glued to something!

You are right Bgrigg, but its started now, so we cannot stand down and still keep our dignity intact! Sorry Wooverstone! Your it 

smokinguns3 wrote:

Na just super glue his butt to the toilet seat and tape the debonder to the celing that will teach them

wooverstone8 wrote:

Hippy-Ed wrote:  eizzle wrote:  Hippy-Ed wrote:  wooverstone8 wrote: LOL, you two are hilarious. You always manage to take and ordinary topic and make it fun, even though it goes of topic. Whadya mean by this? YOu're da ONE who started  the Plastiholics!!! Yeah, you get us to admit our problems then kick us while we are down! Thats not cool man eizzle, break out da superglue let's see how ol' wooverstone8 likes bein' kicked while he's down.. Hahaha. Now guys, it’s two versus one here, let’s all be fair. At this time, let’s put down the super glue and work this out… together! "Plasticholics United"

see if you can find a friend real fast, we wouldn't want it to be an unfair event Don't worry, I think we will only glue your hands to the floor and then set the debonder about 4' away, depending on how tall you are

Hippy-Ed wrote:

eizzle wrote:  Hippy-Ed wrote:  wooverstone8 wrote: LOL, you two are hilarious. You always manage to take and ordinary topic and make it fun, even though it goes of topic. Whadya mean by this? YOu're da ONE who started  the Plastiholics!!! Yeah, you get us to admit our problems then kick us while we are down! Thats not cool man eizzle, break out da superglue let's see how ol' wooverstone8 likes bein' kicked while he's down..

Hahaha. Now guys, it’s two versus one here, let’s all be fair. At this time, let’s put down the super glue and work this out… together! "Plasticholics United"

eizzle wrote:

Hippy-Ed wrote:  wooverstone8 wrote: LOL, you two are hilarious. You always manage to take and ordinary topic and make it fun, even though it goes of topic. Whadya mean by this? YOu're da ONE who started  the Plastiholics!!! Yeah, you get us to admit our problems then kick us while we are down! Thats not cool man

Hippy-Ed wrote:

wooverstone8 wrote: LOL, you two are hilarious. You always manage to take and ordinary topic and make it fun, even though it goes of topic. Whadya mean by this? YOu're da ONE who started  the Plastiholics!!!

Yeah, you get us to admit our problems then kick us while we are down! Thats not cool man

wooverstone8 wrote:

LOL, you two are hilarious. You always manage to take and ordinary topic and make it fun, even though it goes of topic.