QUOTE: Originally posted by emaulacbrain,
You seem to have missed my point entirely.
First, I am not a "special customer" of STC. You just assumed I was. I am a friend of the owner.
Second, what I said was " STC give discounts to its customers, to those who deserve it and not to those who demand it. " No mention of " special customers" there . " Those who deserve it " refers to those customers (regular or new) who ASK KINDLY for a discount. Big difference between ASKING and DEMANDING. And there are some who literally demand that they be given discounts for their purchases. Some even hold grudges (sama ng loob) when they are not given the amount of discount they had ask for.
Third, the part of my post from " Personally, I don't ask ........" up to the last word is my personal philosophy in general about dealing with people/establishments that I do business with. Hence the word " Personally" in the beginning of the paragraph. In no way was it meant to reflect upon the policy of STC towards its customers. And establishments do have special customers. Banks have them. Credit Card Companies - Platinum and Gold Card Holders. Cell phone companies, restaurants and hotels etc.
Last, STC prices are fair.They are not over priced. Their prices reflects the cost incurred in getting the items into the store shelves. A high price for a certain item doesn't necessarily mean it's over priced. It just means a higher cost for said item. Again, big difference between "High Price" and "Over Price". Also "patung" is not a nice word to use as a substitute.
Rico
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Please re-read my previous posts.
First - I never stated you as a special customer of STC.... I only asked if you were a special customer of STC.
Second - Hmn.... now I agree to that. Now, who in this thread could be holding any grudge against an establishment kasi hindi nabigyan ng discount?
Third - All those you mentioned about banks, credit cards, restaurants, and hotels, have extra services that are being paid for by the customers who want those services. Platinum cards have higher premiums and annual fees, restaurants have VIP sections with extra charges for the special service, hotels have suites which also have higher charges than the regular rates. What I'm trying to say is that the customers pay more for these extra services by these establishments. The "special customers" I mentioned in my previous post are the special customers who get to pay less for that extra attention. Big difference there.
Fourth - if you would re-read my previous post....
| QUOTE: Remember.... there can only be a handful of special customers.... it's the regular customers who make the bulk of the purchases. Never disregard the regular or walk-in customers too. And you will never keep any customers if your items are defective or over-priced. |
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You'd notice na I never addressed it to anyone or a single establishment. I only reminded everyone whether a customer or a tindera or a shop owner to also give attention to regular and new customers. Porque hindi siya "special customer" e hindi na ba siya dapat bigyan ng attention? Mali yun diba?
I'm just stating and defending my points Rico.... nothing personal. Okay?
![Smile [:)]](/FSM/CS/emoticons/icon_smile.gif)
And don't forget, I bear no grudges with them. Regular din ako ng STC.... 2 branches pa nga e, that's STC Festival and Hobbitoi in ATC. Kilala ako ng mga tindera dun and kilala ko sila.... I don't know the owner though.