stikpusher
GM is locked out in the current SNAFU. He has been over on SPAM in the meantime. So has Mopar Madness.
5 days since the last FSM communication and there is no end in sight. That's stellar customer service for ya.
From a guy that has dealt with customers for over 30 years, the guy meaning me, I can safely say, you don't treat your customer base like this. This is an example of what not to do. I am beyond irritated at how they deal with this forum.
What an absolute pity. We, the forum members, are one of FSMs greatest strengths. We generate interest in their product. And, we do this without them paying a cent to us in sales commission.
Whatever.